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Post by j7oyun55rruk on Jan 1, 2024 5:44:19 GMT
This way, you can create a complete shopping day where customers seek interaction at their preferred time and through the channel of their choice. Oh, and we also offer, our digital journey builder. in different media to maintain engagement with your regular contacts. Learn more details here! Limit service periods By using chatbots and voicebots on the platform, you can also extend your business hours and offer Serve! In other words, you can serve more customers without hiring more people. Additionally, when you start interacting outside of working hours, you can expand your C Level Contact List brand’s digital reach and open the way to serve a new audience (the early morning audience). Cool, don't you agree? Anyone who thinks bots make service impersonal and slow is wrong. Thanks to artificial intelligence, it is possible to develop interactive conversation flows in which customers can communicate freely and send requests to bots using only natural language. The lack of integrated multi-channel services between contact channels is no longer a trend but a legal necessity. That's right! After all, the new rules establish that companies must provide customer service over the phone and at least one other channel of the organization’s choosing. there are more! These channels need to be integrated as customers can request monitoring of their needs through any means of communication within the company. Therefore, having a digital tool that caters to such needs is crucial. However, you might be wondering: how do I find something like this.
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